Issue:

I’m getting an error message, “Retrieving the COM class factory for component CLSID {CF4CC405-E2C5-4DDD-B3CE-5E7582D8C9FA} failed due to the following error: 80040154”, when I try to run Snap Schedule.

Cause

The error is caused by a Windows setup/system configuration that prevents the WMI service from being started properly.

Resolution:

Snap Schedule 2008 is a .NET software application and requires the Microsoft Windows WMI service to be running. More than likely, the problem is related to your installation of the .NET Framework 3.0.

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Because the problem is related to a Microsoft product, please refer to the following Microsoft Knowledgebase for information and diagnostic tools that you can run to identify and repair the problem.

http://support.microsoft.com/kb/926640

http://msdn2.microsoft.com/en-us/library/aa751852.aspx

http://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=746013&SiteID=1