Knowledge Base

Knowledge base collection

How to export reports using different formats

Snap Schedule provides a number of different reports that feature varying aspects of your scheduling system. You may want to share that information with other members of your organization electronically. To meet this requirement, Snap Schedule provides the ability to export reports using a variety of formats as outlined below. PDF Portable Document Format An extremely common read-only document format… Read More »How to export reports using different formats

Email Schedule Wizard Tutorial

Within Snap Schedule, after adding an email address to an employee, you can email out employee schedules using the ‘Email Schedule Wizard’. This tutorial will walk you through each page of the wizard so that you will be able to send out emails to your employees. To Start the Email Schedule Wizard – Click the ‘Email Schedules’ button located under… Read More »Email Schedule Wizard Tutorial

How to e-mail work schedules using your MSN/hotmail account and Snap Schedule

The E-mail Schedule wizard in Snap Schedule lets you e-mail work schedules to all or selected employees. Each e-mail can contain the employee’s personal schedule or schedule information of all selected employees. You have the option to include an iCalendar formatted file that contains the employee’s personal schedule as well, so your employees can import their schedules into their calendar… Read More »How to e-mail work schedules using your MSN/hotmail account and Snap Schedule

How to e-mail work schedules using your Yahoo! account and Snap Schedule

The E-mail Schedule wizard in Snap Schedule lets you e-mail work schedules using your Yahoo! account to all or selected employees. Each e-mail can contain the employee’s personal schedule or schedule information of all selected employees. You have the option to include an iCalendar formatted file that contains the employee’s personal schedule as well, so your employees can import their… Read More »How to e-mail work schedules using your Yahoo! account and Snap Schedule

How to e-mail work schedules using your Gmail account and Snap Schedule

The E-mail Schedule wizard in Snap Schedule lets you e-mail work schedules to all or selected employees. Each e-mail can contain the employee’s personal schedule or schedule information of all selected employees. You have the option to include an iCalendar formatted file that contains the employee’s personal schedule as well, so your employees can import their schedules into their calendar… Read More »How to e-mail work schedules using your Gmail account and Snap Schedule

How to make a lunch / break schedule

Call centers, 911 dispatch centers, emergency services, and help desks may need to schedule when an employee can take a lunch or break to ensure adequate coverage and maintain a consistant service level. Snap Schedule lets you do this with the use of tasks. Basically, you define a set of shifts and tasks, assign employees to shifts, and then assign… Read More »How to make a lunch / break schedule

Error when trying to import data from QuickBooks

Issue: I’m getting an error message, “Retrieving the COM class factory for component CLSID {FC3C4882-C13E-46E7-96F1-CEE313320787} failed due to the following error: 80040154”, when I try to import data from QuickBooks. Cause The error is caused by a QuickBooks setup/system configuration that prevents the Snap Schedule from accessing the currently running instance of QuickBooks. Resolution: Snap Schedule 2008 is a .NET… Read More »Error when trying to import data from QuickBooks